Universal Credit has had a significant and often devastating impact on people experiencing homelessness. While designed to simplify the benefits system, its implementation has created serious problems for vulnerable people. At Seaside CIC, we help homeless people in Brighton navigate Universal Credit every day.
The 5-Week Wait
One of the most damaging aspects of Universal Credit for homeless people is the minimum five-week wait for the first payment. For someone who has just lost their home or income, five weeks without money can be catastrophic — forcing people into debt, rent arrears, and deeper poverty.
Housing Costs and Local Housing Allowance
The Local Housing Allowance — which caps housing support — has not kept pace with rising rents, particularly in Brighton. Many people find their Universal Credit housing element falls far short of actual rent, leaving them making up the shortfall or falling into arrears.
Digital Barriers
Universal Credit is managed almost entirely online. For homeless people without smartphone access, internet connection, or digital skills, this creates significant barriers. Many miss important messages and have their payments sanctioned as a result.
How Seaside CIC Helps
Our support workers help residents claim Universal Credit, manage online accounts, understand their rights, and challenge wrong decisions. We also help people access the Hardship Fund and emergency support. If you need help with Universal Credit in Brighton, please contact us today.
