Why It Matters How We Approach Rough Sleepers
Many people who encounter someone sleeping rough on the streets feel unsure about whether and how to approach them. Should you stop and talk? What should you say? Is it appropriate to offer food or money? These are natural questions, and how we respond to rough sleepers matters enormously — both for the individual concerned and for our broader sense of community.
Start with Respect and Dignity
The most important thing to remember is that the person sleeping rough is exactly that — a person. They have a name, a history, and feelings just like anyone else. Approach with a smile, make eye contact, and speak naturally. Say hello and ask how they are. Simple acts of acknowledgment can have a profound impact on someone who feels invisible. Avoid being condescending, pitying, or making assumptions about how they ended up on the streets.
What to Say
You do not need to have a prepared script. Introducing yourself, asking their name, and checking if they are okay is a good start. If they seem open to conversation, you might ask if there is anything they need. Be honest if you cannot help directly — “I don’t have cash but I can buy you a coffee” is perfectly fine. Listen more than you speak, and do not push them to share more than they are comfortable with.
Practical Things You Can Offer
If you want to offer practical help, food and hot drinks are always appreciated. Warm clothing, socks, sleeping bags, and toiletries are also valuable. If you are concerned that someone is in danger or in a medical emergency, contact the appropriate services — call 999 if you believe someone’s life is at risk, or report to Streetlink if you want to connect a rough sleeper to local support services.
What to Avoid
Avoid photographing or filming someone without their permission. Do not share images of rough sleepers on social media without consent, as this can be humiliating and exploitative. Avoid making promises you cannot keep. And do not give cash if you are concerned it may be used to fund substance misuse — there are better ways to help.
Seaside CIC works with rough sleepers in Brighton every day. Contact us if you’d like to volunteer, donate, or refer someone in need.
